All Systems Operational

AlayaCare Cloud Application - Canada




Operational

AlayaCare Cloud Application - US




Operational

AlayaCare Cloud Application - ANZ




Operational

AlayaCare Cloud Application - Data Exploration




Operational

AlayaCare Cloud Application - LHIN Integration




Operational

AlayaCare Connector




Operational

AlayaCare Residential - ANZ




Operational

ANZ Procura




Operational

CRESCENDO Financial




Operational

CRESCENDO Clinical




Operational

Third Party




Operational

Nightingale




Operational

Scheduled Maintenance

Schedule

August 10, 2026 11:00 - August 12, 2026 13:00 EDT

Components

AlayaCare Cloud Application - ANZ

Locations

ANZ Data Center

Description

AlayaCare's UAT environment will be unavailable between 01:00 - 03:00 AM AEST, August 11th 2026 for scheduled maintenance. Additionally AlayaCare's Production environment will be unavailable between 01:00 - 03:00 AM AEST, August 13th 2026 for scheduled maintenance. Clients are asked to refrain from using production mobile and web applications during this time.

Schedule

October 21, 2026 12:00 - 13:00 EDT

Components

AlayaCare Residential - ANZ

Locations

ANZ AlayaCare Residential

Description

The AlayaCare Residential production environment will be upgraded to version 1.208.0 between 03:00-04:00 AEST on Thursday October 22, 2026. Although no downtime is expected for the website or APIs, please note that brief intermittent outages may occur during the maintenance window. We recommend implementing precautionary measures to ensure your business is prepared in the unlikely event of an outage.

Schedule

November 11, 2026 02:00 - 04:00 EST

Components

AlayaCare Cloud Application - Canada

Locations

Canadian Data Center

Description

AlayaCare's Production environment will be unavailable between 02:00 - 04:00 ET on Wednesday, November 11, 2026, for maintenance. AlayaCare's UAT environment will be unavailable between 02:00 - 04:00 ET on Monday, November 09, 2026, for maintenance related to the upcoming release. Clients are asked to refrain from using Production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production. --- L'environnement de production d'AlayaCare sera indisponible entre 02 h 00 et 04 h 00 (heure de l'Est) le mercredi 11 novembre 2026, pour des opérations de maintenance. L'environnement UAT d'AlayaCare sera indisponible entre 02 h 00 et 04 h 00 (heure de l'Est) le lundi 9 novembre 2026, pour des opérations de maintenance liées à la prochaine mise à jour. Nous demandons à nos clients de ne pas utiliser les applications mobiles et Web de l'environnement de production pendant cette période. Nous vous enverrons une notification dès que la maintenance de l'environnement de production sera terminée.

Schedule

November 13, 2026 02:00 - 04:00 EST

Components

AlayaCare Cloud Application - US

Locations

US Data Center

Description

AlayaCare's Production environment will be unavailable between 02:00 - 04:00 ET on Friday, November 13, 2026, for maintenance. AlayaCare's UAT environment will be unavailable between 02:00 - 04:00 ET on Monday, November 09, 2026, for maintenance related to the upcoming release. Clients are asked to refrain from using Production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production.