All Systems Operational

AlayaCare Cloud Application - Canada




Operational

AlayaCare Cloud Application - US




Operational

AlayaCare Cloud Application - ANZ




Operational

AlayaCare Cloud Application - Data Exploration




Operational

AlayaCare Cloud Application - LHIN Integration




Operational

AlayaCare Connector




Operational

AlayaCare Residential - ANZ




Operational

ANZ Procura




Operational

CRESCENDO Financial




Operational

CRESCENDO Clinical




Operational

Scheduled Maintenance

AlayaCare Residential - Scheduled Maintenance Notification: 04:00-05:00 AEDT on Tuesday December 16th, 2025Planned Maintenance

Schedule

December 15, 2025 12:00 - 13:00 EST

Components

AlayaCare Residential - ANZ

Locations

ANZ AlayaCare Residential

Description

The AlayaCare Residential production environment will be upgraded to version 1.187.2 between 04:00-05:00 AEDT on Tuesday December 16th, 2025. Although no downtime is expected for the website or APIs, please note that brief intermittent outages may occur during the maintenance window. We recommend implementing precautionary measures to ensure your business is prepared in the unlikely event of an outage. Reports are expected to experience a short downtime of a minute or so at the start of the maintenance window, potentially followed by a momentary interruption during the syncing process. Completion times will vary among tenants and users, but all maintenance activities are expected to be fully completed for everyone by the end of the maintenance window.
AlayaCare Residential - Scheduled Maintenance Notification: 04:00-05:00 AEDT on Wednesday Jan 7th, 2025Planned Maintenance

Schedule

January 6, 2026 12:00 - 13:00 EST

Components

AlayaCare Residential - ANZ

Locations

ANZ AlayaCare Residential

Description

The AlayaCare Residential production environment will be upgraded to version 1.188.1 between 04:00-05:00 AEDT on Wednesday Jan 7th, 2025. Although no downtime is expected for the website or APIs, please note that brief intermittent outages may occur during the maintenance window. We recommend implementing precautionary measures to ensure your business is prepared in the unlikely event of an outage. Reports are expected to experience a short downtime of a minute or so at the start of the maintenance window, potentially followed by a momentary interruption during the syncing process. Completion times will vary among tenants and users, but all maintenance activities are expected to be fully completed for everyone by the end of the maintenance window.
CAN - Prod Scheduled Maintenance: 00:00 - 02:00 EST on Tuesday January 13 2026 | Maintenance programmée : de 00 h 00 à 02 h 00 EST le mardi 13 janvier 2026Planned Maintenance

Schedule

January 13, 2026 00:00 - 02:00 EST

Components

AlayaCare Cloud Application - Canada

Locations

Canadian Data Center

Description

AlayaCare's Production environment will be unavailable between 00:00 - 02:00 EST on Tuesday, January 13th, 2026, for maintenance. AlayaCare's UAT environment will be unavailable between 00:00 - 02:00 EST on Thursday, January 8th, 2026, for maintenance related to the upcoming release. Clients are asked to refrain from using Production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production. --- L'environnement de production d'AlayaCare sera indisponible entre 00h00 et 02h00 EST le mardi 13 janvier 2026 pour cause de maintenance. L'environnement UAT d'AlayaCare sera indisponible entre 00h00 et 02h00 EST le jeudi 8 janvier 2026 pour cause de maintenance liée à la prochaine mise à jour. Les clients sont priés de ne pas utiliser les applications mobiles et web de production pendant cette période. Nous vous enverrons une notification une fois la maintenance terminée pour la production.
USA - Prod Scheduled Maintenance: 00:00 - 02:00 EST on Wednesday January 14 2026Planned Maintenance

Schedule

January 14, 2026 00:00 - 02:00 EST

Components

AlayaCare Cloud Application - US

Locations

US Data Center

Description

AlayaCare's Production environment will be unavailable between 00:00 - 02:00 EST on Wednesday, January 14th, 2026, for maintenance. AlayaCare's UAT environment will be unavailable between 00:00 - 02:00 EST on Thursday, January 8th, 2026, for maintenance related to the upcoming release. Clients are asked to refrain from using production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production.
ANZ - Prod Scheduled Maintenance: 02:00 - 04:00 AEDT on Friday January 16 2026Planned Maintenance

Schedule

January 15, 2026 10:00 - 12:00 EST

Components

AlayaCare Cloud Application - ANZ

Locations

ANZ Data Center

Description

AlayaCare's Production environment will be unavailable between 02:00 - 04:00 AEDT on Friday, January 16th, 2026, for maintenance. AlayaCare's UAT environment will be unavailable between 00:00 - 02:00 AEDT on Friday, January 9th, 2026, for maintenance related to the upcoming release. Clients are asked to refrain from using production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production.