All Systems Operational

AlayaCare Cloud Application - Canada




Operational

AlayaCare Cloud Application - US




Operational

AlayaCare Cloud Application - ANZ




Operational

AlayaCare Cloud Application - Data Exploration




Operational

AlayaCare Cloud Application - LHIN Integration




Operational

AlayaCare Connector




Operational

AlayaCare Residential - ANZ




Operational

ANZ Procura




Operational

CRESCENDO Financial




Operational

CRESCENDO Clinical




Operational

Scheduled Maintenance

AlayaCare Cloud ANZ - Scheduled Maintenance: 1:00 AM - 3:00 AM AEDT on Friday December 5thPlanned Maintenance

Schedule

December 4, 2025 09:00 - 11:00 EST

Components

AlayaCare Cloud Application - ANZ

Locations

ANZ Data Center

Description

AlayaCare's Production environment will be unavailable between 01:00 - 03:00 AEDT on Friday, December 5th, 2025, for maintenance. AlayaCare's UAT environment will be unavailable between 01:00 - 03:00 AEDT on Friday, November 28th, 2025, for maintenance related to the upcoming release. Clients are asked to refrain from using production mobile and web applications during this time. We will send a notice once the maintenance is complete for Production.
AlayaCare Residential - Scheduled Maintenance Notification: 04:00-05:00 AEDT on Tuesday December 16th, 2025Planned Maintenance

Schedule

December 15, 2025 12:00 - 13:00 EST

Components

AlayaCare Residential - ANZ

Locations

ANZ AlayaCare Residential

Description

The AlayaCare Residential production environment will be upgraded to version 1.187.0 between 04:00-05:00 AEDT on Tuesday December 16th, 2025. Although no downtime is expected for the website or APIs, please note that brief intermittent outages may occur during the maintenance window. We recommend implementing precautionary measures to ensure your business is prepared in the unlikely event of an outage. Reports are expected to experience a short downtime of a minute or so at the start of the maintenance window, potentially followed by a momentary interruption during the syncing process. Completion times will vary among tenants and users, but all maintenance activities are expected to be fully completed for everyone by the end of the maintenance window.